Mapeando las interacciones rutinarias de las operaciones de puerto: Reflexiones desde el análisis de redes sociales
Resumen
El análisis de redes sociales demuestra ser un instrumento valioso para comprender y representar visualmente relaciones complejas entre diversas entidades dentro de una red. Este estudio tiene como objetivo explorar la aplicación del análisis de redes sociales en el contexto de las operaciones portuarias hinterland. En pos de este objetivo, examinamos las interacciones entre varias partes interesadas, incluidas las autoridades portuarias, los conductores de camiones, las empresas de agentes portuarios, los vigilantes, las empresas de importación/exportación y los operadores de terminales. Como resultado, revelamos patrones, identificamos cuellos de botella y descubrimos oportunidades para aumentar la eficiencia y la colaboración dentro de este sistema. Esta investigación contribuye al cuerpo de conocimiento existente sobre la utilización del análisis de redes sociales dentro de la industria marítima y, al mismo tiempo, proporciona información para mejorar el rendimiento portuario.
Palabras clave
Análisis de redes sociales, Métricas de redes, Métricas individuales, Operaciones portuariasCitas
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Derechos de autor 2023 José Francisco Ruschel Reckziegel, Stela Xavier Terra, Tarcísio Abreu Saurin
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